Wallet Funding
Add money using the funding methods made available in your account. Review the amount and any applicable charges before confirming.
Your NB Services Wallet
Your money, within reach.
Manage your NB Services wallet in one convenient place. Keep track of your balance, add funds when available, and review your wallet activity from your account dashboard.
✓ Clear transaction records✓ Account-based access✓ Help when you need it
Wallet activityEasy to review
Account accessAnytime, online
N NB Services
● Wallet overviewAvailable wallet balance₦ XX,XXX.XX
Illustrative preview
＋Add funds
↗Pay services
⇄Transfers
▤History
Recent activity View history →
＋
Wallet fundingExample transaction
+ ₦5,000↗
Service paymentExample transaction
− ₦1,000Wallet features
A simpler way to manage your funds
Access wallet tools designed to help you keep your balance and activity organised. Available functions depend on your account and the services enabled on NB Services.
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Pay for Services
Use your available wallet balance for supported services, such as airtime, data bundles, electricity and TV subscriptions, where enabled.
⇄
Transfers
Where wallet transfers are supported, follow the on-screen recipient and confirmation steps before authorising a transaction.
▤
Transaction History
Review your wallet activity and transaction statuses to help you keep track of successful, pending or failed transactions.
⌕
Clear Payment Details
Check transaction amounts, references and status information available in your account before contacting support about an issue.
♧
Support When Needed
If a wallet transaction looks unfamiliar or does not appear as expected, contact our support team with its reference where available.
Getting started
Using your wallet is straightforward
Follow the available steps in your NB Services account. Options and processing times may vary by payment method and service.
Sign in securely
Log in to your NB Services account. If you are new, create an account and complete any required verification steps.
Choose a wallet action
Open the wallet area and select an available option, such as funding your balance or viewing recent transactions.
Review before confirming
Check the amount, fees, recipient and transaction details carefully. Keep your receipt or transaction reference for your records.
Your account matters
Make wallet safety part of every transaction.
Protect your login details and verify transaction information before you confirm any payment or transfer.
Security essentials
Stay in control of your account
✓
Keep passwords private
Never share your password or one-time verification code with anyone, including someone claiming to be support.
✓
Double-check payment details
Confirm the amount, recipient and service details before authorising a transaction.
✓
Report suspicious activity
If you notice an unfamiliar transaction, contact support@nbservices.com.ng promptly.
Wallet FAQs
Questions about your wallet?
Here are a few things to know before you get started.
How do I access my NB Services wallet?
Sign in to your NB Services account and open the wallet section if it is enabled for your account. If you cannot see it, contact support for assistance.
How can I add money to my wallet?
Use the funding options displayed in your account. Available payment methods, fees and processing times should be shown before you confirm. Do not send funds to an unofficial account or number.
Can I use my wallet to pay for services?
Your wallet may be used for supported NB Services purchases when the wallet payment option is available at checkout. Availability depends on the services configured on the platform.
What should I do if a transaction is pending or fails?
Check your wallet history and the transaction status first. Keep the transaction reference and contact support if the status does not update or the balance appears incorrect. Avoid repeating a payment until you understand the original transaction status.
Are wallet balances and transfers available immediately?
Not always. Timing can depend on the payment method, provider processing and any checks required. Follow the status displayed in your account and the relevant terms.
What if I notice an unauthorised transaction?
Contact support promptly, secure your account by changing your password if needed, and never share verification codes. Include the transaction reference when contacting support, but do not send your password or PIN.
Ready to manage your wallet?
Sign in to check the wallet tools available to you, or create an NB Services account to get started.